When your tablet says “PENDING” it means the tablet has collected the necessary information to process the credit card transaction later, when it has a better cellular connection.
You are guaranteed payment on your first Pending transaction per shift up to a maximum of $75. Make sure to print a receipt showing “Pending.” If you can’t print a receipt, take a picture.
More than one Pending transaction per shift indicates other problems and payment not guaranteed beyond the first one. If you have more than one Pending transaction per shift call (415) 593-9256 for assistance.
