The Taxi Customer Services Window is open for limited services beginning September 17, 2020.
BY APPOINTMENT ONLY
- Customers will be allowed up to the Taxi Customer Service Window on the 7thfloor of 1 South Van Ness BY APPOINTMENT ONLY.
- You must contact SFTaxi@sfmta.com or 415.646.4621 to make an appointment.
- You will not be allowed into the building without an appointment.
- NEW TAXI DRIVERS – Complete the Online Training to become a Taxi Driverbefore attending your appointment.
Before Arriving at 1 South Van Ness – COVID Reminders
- If you are feeling ill, you may not come to the Taxi Customer Service Window; you must reschedule your appointment.
- Face coverings over the nose and mouth are required.
- Physical distancing is required. Follow floor markings while you are waiting in order to maintain distance.
- Please wash or sanitize your hands before and after your visit to the SFMTA.
Taxi Services Window Hours
Monday-Friday from 9:00 A.M. – 12:00 P.M. and 1:00 P.M. – 5:00 P.M.
By appointment only
Closed on Federal Holidays
If you have any questions, or to make an appointment, please contact our office at 415.646.4621 or SFTaxi@sfmta.com.
We look forward to working with you.
Sincerely,
Taxi Customer Services Team